REST Message - Integration with Azure AD

[Mohammed Hyder]

Dear Everyone,

We are getting the below message from REST MEssage

Error : Method failed: (/v1.0/users) with code: 403 - Forbidden username/password combo

Response : {"error":{"code":"Authorization_RequestDenied","message":"Insufficient privileges to complete the operation.","innerError":{"date":"2024-12-17T09:20:16","request-id":"1c24921b-8de3-4719-bf6f-b19c027f2229","client-request-id":"1c24921b-8de3-4719-bf6f-b19c027f2229"}}}

[Najmuddin Mohd]

Hi @Mohammed Hyder  ,
I believe the user does not have the enough rights to execute the command.
Can you check with the roles access.

Regards,
Najmuddin.

[Anand Kumar P]

Hi @Mohammed Hyder  ,

Refer below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720934

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand