Rest message is not working
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06-16-2025 12:03 AM
Hi Team,
I have a PDI and I was trying to establish a connection with another PDI by using REST Message
Authentication type- Basic, credentials are provided correctly
HTTP request - Content -Type , value - application/json
Accept , value - application/json
Http status- 400
Below is the error code:
<html><head><title>ServiceNow - Error report</title><style><!--body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}--></style> </head><body><h1>HTTP Status 400 – </h1><HR size="1" noshade="noshade"><p><b>type</b> Exception Report</p><p><b>Message</b> <u></u></p><p><b>Description</b> <u>http.400</u></p><HR size="1" noshade="noshade"><h3>ServiceNow</h3></body></html>
Note- Versions are different in both PDI
Tried with similar versions as well with different patch, still it is not working.
Any inputs are highly appreciated.
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06-16-2025 12:07 AM
Refer below link for step by step instructions on how communication can be done between 2 instances
ServiceNow to ServiceNow Integration using REST API and PUSH and PUT methods with Business Rule
also attached a pdf for your reference which I had from some community post
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-16-2025 09:25 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader