Hello community,
I try to call an external API with a defined JSON in case an incident is created.
I saw this video:
#4 Rest Outbound Integration in ServiceNow| Rest Message |Create an Incident in third party tool (https://www.youtube.com/watch?v=YE7jcl-5whs)
this is my code: in the business rule:
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var request = new sn_ws.RESTMessageV2('RESTTEST','RESTTESTPOST');
//request.setStringParameterNoEscape('u_caller',current.caller_id);
//request.setStringParameterNoEscape('u_short_description',current.short_description);
request.setStringParameterNoEscape('u_sd',current.short_description);
var response = request.execute();
var responseBody = response.getBody();
var statuscode = response.getStatusCode();
var errorMsg = response.getErrorMessage();
gs.info("responseBody"+responseBody);
})(current, previous);
The trigger works fine, the external API is called, but i just see
in the text field I want to transmit not the data stored in "current.short_description" in my variable to be replaced (u_sd)
REST Message:
"text" : "$(u_sd)".
So i would need the value stored in "current.short_description" be transmitted in the REST call and NOT like at the moment the pure placeholder "$(u_sd)". Do I have to build the whole final string to be sent in the business rule code?
