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Restrict access to Process Mining Workspace

mah1
Mega Sage

Xanadu Patch 0

 

Is there a way to restrict access to the Process Mining Workspace? We want to hide it from all but admins for now.  I edited the menu item and added admin to Roles on the Visibility tab but that doesn't seem to be working.  Non-admin users can still access it.

 

I even tried unchecking Active but that's not working either. All users can still see it and access it.

 

mah1_0-1723813960496.png

 

 

Thank you!

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @mah1 

 

Might be helpful

 

https://www.servicenow.com/community/next-experience-forum/how-to-manage-hide-workspaces-on-the-next...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @mah1 

 

Might be helpful

 

https://www.servicenow.com/community/next-experience-forum/how-to-manage-hide-workspaces-on-the-next...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Thank you!  That solved my problem.

Dan Grady
ServiceNow Employee

@mah1 Looks like you've got your response.  If you are interested in learning more about Process Mining there are a number of resources on this Guide to getting started with ServiceNow Process Mining that you might find useful.

Thank you for the pointer. That will be a bit down the road since our priority right now is to migrate from resource plans to resource assignments. That has been a bit of a rocky journey unfortunately.