Retaining installed plugins/applications after cloning

[Eduardo Paredes]

Hello,

We want to clone our PROD instance into our DEV instance, and we are currently using App Engine Studio (AES) in DEV. We don't have AES installed in PROD and wanted to know if there is a way to tell ServiceNow that we want to retain our installed apps in our DEV instance.

In addition to AES, we also have other applications installed in DEV that we don't have in PROD yet as some of our projects don't reach the release to PROD phase yet.

Do you know how we can retain the installed apps in DEV after cloning from PROD?

Is it a best practice to install AES in PROD so that in any further cloning we don't have to reinstall AES?

Thank you,

Eduardo.

[Brian Lancaster]

I think you best bet is to install AES in prod. I don't see anything that would let exclude plugins. The only this I see is Preserve in progress update sets. I'm not sure that will help for your other application.

Edit: I would suggest also putting in an enhancement request thought the Idea Portal for this. It would make sense that if you can preserve in progress update sets you could preserve something you are building as a scoped app.

[Eduardo Paredes]

Thank you, Brian. 

[Slava Savitsky · Accepted solution]

I am afraid there is no way to retain plugins or applications in the target instance if they are not installed in the source instance.

[Eduardo Paredes]

Thank you, Slava.