Retrieve lost update set after cloning?

asd22
Tera Contributor

I took the wrong type of xml backup of my update set.

I only took backup of the updateset info, not of the updates in the update set.

Is there a way to retrieve the changes in these update sets? 

7 REPLIES 7

@asd22 ah that will be already too late, the chance to revert back the cloning was units of days. I am not sure if there's a global period for all or if it is implication based on contract details signed with ServiceNow.... 

But it was 5-7 for PROD and 3-5 for non-PROD, something like this. The period is very rough and cannot be guaranteed, please keep that in mind.

 

Month or so is already too late. You will need to redo the whole development from scratch :((


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Ehab Pilloor
Mega Sage

@asd22,

 

I have faced the same issue previously working on my PDI. Unfortunately, you can't retrieve the changes in the update set info record. It doesnt contain sys_update_xml which is the changes you store in your update set.

 

https://www.servicenow.com/community/itsm-forum/unable-to-upload-update-sets-xml-in-my-new-instance/...

 

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

 

Kind Regards,

Ehab Pilloor

Dr Atul G- LNG
Tera Patron

In this case there is no way @asd22 

 

You lost update set

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