RITM - Approval stage

Priyanka Ghosh
Giga Guru

"Waiting for Approval" stage of the RITM shows "Guest" as the approver although only a group approval has been specified in the flow. How could I eliminate the "guest" approval?

(Note - The group currently has one member.)

Please refer the below screenshot.

PriyankaGhosh_0-1718290543517.png

 

Any help on this would be appreciated.

-Thanks.

 

6 REPLIES 6

AshishKM
Kilo Patron
Kilo Patron

Hi @Priyanka Ghosh , 

Please check if that group has any empty record added or if that group have any parent group and that parent group has empty or guest user.

 

-Thanks,
AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Hi @AshishKM , PFB the screenshot of the group.

 

I see it has all valid entries. Do you still anticipate any possible reason for the "guest" approver?

PriyankaGhosh_0-1718291874335.png

 

check if any other RITM has same behaviour using different flow or workflow.


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Hi @AshishKM , I tried using the way you said but no luck. It seems whenever a group approval is specified in the flow it triggers a "guest" approval along with other approvers.