Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

RITM not getting updated on getting the approval record approved via Mobile UI.

adam5646
Tera Contributor
 
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @adam5646 

I think this might be a known issue. Please ensure that all flows are configured correctly. If the issue persists, I recommend logging a ServiceNow support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************