RITM not getting updated on getting the approval record approved via Mobile UI.

adam5646 · ‎02-07-2025

Dr Atul G- LNG · ‎02-07-2025

I think this might be a known issue. Please ensure that all flows are configured correctly. If the issue persists, I recommend logging a ServiceNow support case.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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