rm_story states active true/false

j0unss
Tera Expert

Hi,

Do somebody know where is defined which states in rm_story table are active and which are inactive? We have created few own states and currently one of them is active, when it should be inactive.

Thanks in advance,
-j0unss

10 REPLIES 10

Current situation, when we move story to this custom state, active = true,

j0unss_0-1740387366592.png
and next what we want to achieve, active = false.
j0unss_1-1740387408324.png

 

Yes, you can create a UI policy for same. 

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I'm looking for the OOB place where this is done, as there are already OOB few states which change active field.

Regards,
-J

@j0unss 

story state can move to any new custom state value you configured.

you can use before update business rule for this and set the active flag

where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 
I am looking for the OOB place where this is done, as there are already some OOB states which affect the active-field.

Regards,
j0unss