Salesforce.com Integration with Service-Now

[#1]

We have the implemented the salesforce,com integration, but cannot get the webservice SFDC_Case to work properly. Outbound messages from SFDC are not being delivered ("unauthorized").

SFDC are telling us that
"Service-Now would need to make a branch of the server publicly addressable, and then place the Webservice in this branch (this would also require that our outbound message be modified to reflect against the new endpoint"

Does this sound familiar to anyone who has integrated the two applications?
Any suggestions most welcome

john naughton

[#2]

Hi,
I am facing the same challenge while integrating Service-Now with SFDC.

Is there any way to integrate Service-Now with SFDC, WITHOUT DISABLE THE BASIS AUTHORIZATION for incoming SOAP request? We can not disable this option in Service-Now as facing some other issues with downstream applications.

Appreciate your help!!!

Thanks,
NG

[Uparerik]

Hi NG,

Did you manage to work around this issue? We have similar problem.

Thanks
U

[ramya_ravikumar]

john, try once in https://demosfdc.service-now.com/navpage.do . its have sfdc plugin inbuilt.

[CapaJC]

I'm not a web services guy, but does this article offer anything of value?
http://blogs.developerforce.com/developer-relations/2009/01/using-basic-authentication-with-web-services.html

[akashlahoti1991]

Hi,

Integration between ServiceNow and SalesForce is possible using Informatica Cloud. For more info on ServiceNow Connector, please visit-http://www.mansasys.com/servicenow-connector.

For any further query, please reach at info(at)mansasys(dot)com

Thanks,

Akash