Salesforce.com Integration with Service-Now

[#1]

We have the implemented the salesforce,com integration, but cannot get the webservice SFDC_Case to work properly. Outbound messages from SFDC are not being delivered ("unauthorized").

SFDC are telling us that
"Service-Now would need to make a branch of the server publicly addressable, and then place the Webservice in this branch (this would also require that our outbound message be modified to reflect against the new endpoint"

Does this sound familiar to anyone who has integrated the two applications?
Any suggestions most welcome

john naughton

[prachishah17]

Hi ,

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prachi

[Aayushi1]

Hi All

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Thanks 

Aayushi