sc_task state added when user language is other than english

[indrasengupta]

user English language has 6 states

if User with Spanish language has 9 states

Is this OOB, if so than where i change it to show only 6 states.

[Sandeep Rajput · Accepted solution]

@indrasengupta Looks like there are some translations available in Spanish languages for choices in state field. Due to these translations the state field is showing different choices in English and Spanish language. I recommend you right click on the state field and check the choices of the state field. Deactivate the additional translations in Spanish language for the choices which are not needed.

[Manoj R Zete]

Hi @indrasengupta ,

To ensure the number of states is consistent across languages, first identify where the states are configured, such as in choice lists or dictionary entries. Then, check the language-specific settings by navigating to System Localization > Language Packs. Next, verify and adjust the choices by going to System Definition > Choice Lists to make sure they match across languages. Also, check if any UI policies or scripts are affecting the number of states based on the language. Finally, if translations are involved, update them under System Localization > Translations to ensure consistency.

If my response helps you in any way, kindly mark this as Accepted Solution/Helpful and help in closing this thread.

Regards,

Manoj

[Ankur Bawiskar]

@indrasengupta 

Did you check the choice list table for your field?

Possibly some client script is showing extra options based on logged in user language

[Sandeep Rajput · Accepted solution]

@indrasengupta Looks like there are some translations available in Spanish languages for choices in state field. Due to these translations the state field is showing different choices in English and Spanish language. I recommend you right click on the state field and check the choices of the state field. Deactivate the additional translations in Spanish language for the choices which are not needed.

[Sandeep Rajput]

@indrasengupta I mentioned the same thing in my response. Please mark my response as a solution as well.