Schedule Entry Start/End Date

[solonxu]

Hi, Community,

I am trying to get the   start/end date in current year, for example, I have a schedule set as:

If I call schedule_entry.start_date_time, it returns '2014-10-21', which I actually want 2016-10-21.

Does anyone know if there is any oob function I can use to get the updated data? Or I have to calculate through custom script?

Any suggestion would be appreciated.

[dhasselquist]

Solon,

If you want the same date (day and month) but with the current year, I don't know that there is an out of the box function to do that. The only way I'm familiar is with plain javascript.

Using "var gDate = new GlideDate();" for example would return "2016-01-21", the current date. If you wanted to take, say, "2014-04-13" and make it "2016-04-13" that would require some scripting.

Can you explain a little more about what you're trying to do?

[solonxu]

Thank you Dylan.

I setup a yearly-repeating schedule entry, like the screenshot I attached. If I submit a form today (created_on: 2016-01-20), I would like to compare this 'Created_on' date with the schedule entry (should be 2016-01-21 in this year). However if I use schedule_entry.start_date_time it returns '2014-01-21".

I am wondering if there is a way I can get this year's date in this schedule without scripting.

[dhasselquist]

I haven't really used schedules much out of the box, so forgive me if I'm misunderstanding.

What I am trying to figure out is why you need to do a comparison on the year of the day specified in the schedule.

[solonxu]

OK, for example, we want all ticket with Start Date (u_start_date) in following time window to be marked as 'Emergency':

Dec 25 - Jan 3rd

July 4 - July 7

Sep 1 - Sep 3

System admin (with no scripting knowledge) should have the ability to add/edit time window entry, what would you suggest to do?

Thanks.