Scope does not have write access to table u_

PLakin1
Tera Guru

I'm attempting to utilize a Jira Integration Hub Subflow to update a custom form from a custom table and I'm receiving the following error:

Scope does not have write access to table u_maintenance_task

 

I've checked the table and read and write are checked for all scopes on the table settings page. I've also attempted to create a new Restricted Caller Access Privilege entry, but I've never done this before and I'm having difficulty setting the table values as it's forcing me to select a specific document instead of the entirety of the table.

PLakin1_0-1676918688970.png

I'm doing research on how this works, but any assistance to help speed this up is very much appreciated.

 

Thank you!

1 ACCEPTED SOLUTION
6 REPLIES 6

Mathieu Lepoutr
Mega Guru

It seems that the scope you are using in the Jira Integration Hub Subflow does not have the necessary write access to the "u_maintenance_task" table in ServiceNow. Please check the scope used in the Jira Integration Hub Subflow: Make sure that the scope you are using in the Jira Integration Hub Subflow has the necessary write access to the "u_maintenance_task" table.

 

Please allow me to suggest that you take a look at our decentralized solution Exalate, for synchronizing all entity types between these two instances. Exalate is easy to set up and allows you to control exactly which data you want to send and receive. If you would like to see a customized demo of the product, please let me know and I will be happy to schedule a time that works for you.

adrian08
Tera Contributor

Same boat. Clearing the cache on the table helped. 🙂