Scoped Application custom table formatter help
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Thursday
I have a new scoped app, with a custom parent table that is extended to an incident like table.
For example:
Table1 (make extensible = true)
Table 2 (extends table = Table1)
There is no interaction/relationship to the Task table at all.
I have an Additional Comments and Work Notes fields and have added the Activities formatter, however when a comment or note is added they do not at all appear in the activities formatter.
This is my first time trying this stuff, so would someone be able to assist with this please? I will need pretty clear instructions.
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Thursday
to enable auditing at table go to the Collection type dictionary entry and click Audit checkbox
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Thursday
Thank you.
I have now made sure that audit is turned on for everything and still does not show anything in the new formatter that was created
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Thursday
did you clear instance cache using cache.do and then logout and login and then add some comments or work notes?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Ensure both the fields are of type Journal Input and not Journal
I was able to show OOTB Activities Filter in form view and it started showing me activity log for my custom table which is not task extended
Only enabled Audit on table and not fields
see below outcome
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
