I am trying to retrieve the Model id and the Manufacturer from the cmdb_ci_computer table in a scope application (x_g_lme_ham_classi.getComputerFields).
I have the following script include and client script. Problem not able to retrieve the values to display them in a catalog item. Also getting “There is a browser Javascript error in your console” Any suggestions! Your collaboration and guidance will be appreciated.
Script Include:
var getComputerFields = Class.create();
getComputerFields.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getcmdb_ci_computerFields : function() {
var serial_number = this.getParameter('sysparm_serial_number');
var standardFields = new GlideRecord('cmdb_ci_computer');
standardFields.addEncodedQuery('serial_number='+serial_number);
standardFields.query();
if(standardFields.next()) {
return standardFields.manufacturer.getDisplayValue()+ '|' +
standardFields.model_id.getDisplayValue();
}
return '';
},
type: 'getComputerFields'
});
Catalog Client Script:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
alert('onChangeSerialNumber'+ newValue);
{
var vserial_number = newValue;
alert('onChangeSerialNumber newScript ' + newValue + " = " + vserial_number);
var ga = new GlideAjax('x_g_lme_ham_classi.getComputerFields');
ga.addParam("sysparm_name", "getcmdb_ci_computerFields");
ga.addParam("sysparm_serial_number", vserial_number);
ga.getXMLAnswer(getResponse);
}
}
function getResponse(response) {
var values =response.toString().split('|');
g_form.setValue('manufacturer', values[0]);
g_form.setValue('model', values[1]);
}
