scripted condition Business rule

dev_K
Tera Contributor

Hi all,

 

 

I would like to create a scripted condition that will trigger the BR when;

 

-> sc_task state changes to closed complete

and when

-> the related RITM 'item' field is 'catalog item name' (I want this BR to be triggered only for a specific catalog item)

dev_K_0-1722934431054.png

 

is this possible?

5 REPLIES 5

ShubhamGarg
Kilo Sage

Hello @dev_K ,

 

Here is the link to learn more about Condition Builder in ServiceNow and this is specific to Condition Builder in Business Rule .

 

Hope it helps.

 

Regards,

Shubham