SCTask Attachment Mandtory

[nameisnani]

Hi Team , 

My Requirement is to make attachment mandatory for SCTASK based Following conditions. Please let me know how to achieve this using the OOB configuration .  

1. It should a ( LAPTOP ) catalog item .
2. Short description contains keywords ( Access Request ) 
3. When the SCTASK state moves to closed complete .

Thanks in Adavance 

@Saurav11 

[Mayur2109]

Hi @nameisnani 

Please refer below community post.

Making an attachment mandatory in a catalog task 

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

[SwathiSarang]

Hi @nameisnani,

You can write Before update Business rule with all the condition you want and then in advanced you can add the below script,

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here


    if (current.hasAttachments() != true) {
        gs.addErrorMessage('Attachment is mandatory');
		current.setAbortAction(true);
    } else {
        gs.addInfoMessage('There is attachment');
        
    }


})(current, previous);

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Thank You

Swathi Sarang

[SwathiSarang]

Hi @nameisnani,

You can write Before update Business rule with all the condition you want and then in advanced you can add the below script,

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here


    if (current.hasAttachments() != true) {
        gs.addErrorMessage('Attachment is mandatory');
		current.setAbortAction(true);
    } else {
        gs.addInfoMessage('There is attachment');
        
    }


})(current, previous);

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Thank You

Swathi Sarang

[swathisarang98]

Hi @nameisnani,

You can write Before update Business rule on sc_task table with all the condition you want and then in advanced you can add the below script,

 

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here


    if (current.hasAttachments() != true) {
        gs.addErrorMessage('Attachment is mandatory');
		current.setAbortAction(true);
    } 


})(current, previous);

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Thank You

Swathi Sarang