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SCTASK creation upon closure of another SCTASK

Zubair Alam
Tera Contributor

Please help me with this scenario: Thanks.
1) We submit a Request.

2) RITM and SCTASK get generated. 

3) Fulfillment team works on this SCTASK and closes it.

Question: Can another SCTASK be generated to a different fulfillment group upon closure of this first SCTASK under the same RITM? 

All help is greatly appreciated. 

3 REPLIES 3

Sohail Khilji
Kilo Patron

Hi @Zubair Alam ,

 

Yes you can create a following task after the completion of first task you can do this in work flow...

 


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@Zubair Alam 

You can also achieve this by flow:

cat_task1.jpg

 

Just remember to select Wait = true on "Create Catalog Task" action - this will pause flow until task is closed (active = false)

cat_task2.jpg

rvranjan_99
Tera Contributor

Hi @Zubair Alam,

I am assuming that you are using flow designer or workflow to create first SCTASK. You can generate another SCTASK after completion of first SCTASK using same.