Search Global is missing as a search option

Yusaini Usullud
Tera Contributor

Hello ...

 

Version: Vancouver

 

We have issue with "Search Global" is not available as option on the search field. At the moment the search is only available for workspace only. I have a quick look at this knowledge base ..

 

Global search dropdown list doesn't display the dropdown and Global option is missing in any configu... 

 

There is no UX Parent Application, but I can find "Unified Navigation app shell" in Now Experience Framework -> App Shell UIs -> Unified Navigation app shell. However there is no field called "Multiple Experience" as described.

 

Thanks 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hello @Yusaini Usullud 

 

Greetings!!

 

Possible to share screenshot? Did you check global search properties?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Yusaini Usullud
Tera Contributor

The "Enable Global Text Search" is already set to true.

Hi @Yusaini Usullud 

Open the Unified App Navigator Shell and goto form layout and add the field. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Anila Chalisse1
Tera Contributor

hi @Yusaini Usullud

Please do share the solution for this if u found any