Search on a Custom Field

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sgmartin
Kilo Guru

‎12-12-2019 11:38 AM

I have a custom field we've added to the Incident Task form for an External Vendor Ticket #.  The client wants to be able to search on that field from the global search field in the header, just like searching for an Incident # or Task #.  Is it even possible to configure a field to be searchable?

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Brian Lancaster
Tera Sage

‎12-12-2019 11:41 AM

If the table is available in the Search Groups then all fields should be searchable.  Looking at the OOB search group for "Tasks" I do not see incident_task as an available search table.

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Brian Lancaster
Tera Sage
In response to Community Alums

‎03-02-2020 12:44 PM

That should work I think.  Would it not be easier to make that field a string to being with.  Is there a reason it need to be an integer?

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