Search source not working in test but working dev
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‎03-27-2024 09:21 AM
I have created search sources for business application table to search it in global search. It is working fine in dev instance but not working test instance even though i have moved same changed whatever i made in dev instance. Can anyone please give me the solution for this
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‎03-27-2024 12:41 PM
Hi @SubhashV
Is all changes move to test successfully? Just check , any Acl or any role blocking?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-27-2024 07:51 PM
Hi @Dr Atul G- LNG ,
Everything was moved successfully and we have checked for both roles and ACLs. Those are not effecting in our case
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‎03-28-2024 03:37 AM
So wired , if indexing also work then it should work, Try to do indexing once and try with different users.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-28-2024 07:46 AM
Hi @Dr Atul G- LNG ,
I have tried with Re-generating index one more time still is not working and I have tried with different users as well.
Thanks and Regards