Search Suggestions for custom table record in service portal

Vijay kumar S
Tera Contributor

Hi All,

 

I have existing search available for custom portal i am getting KA, service catalog but when i search with ticket number its not showing in ServiceNow Search Suggestions in Service Portal.

if click on enter its showing the details in next page 

 

Thank you,

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vijay kumar S 

 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/service-portal/ta...

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0681155

 

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