Seeing error message on incident search - Syntax Error or Access Rule Violation detected by database (Unknown column 'incident3.number' in 'field list')

etchua627
Giga Contributor

The following error message is being displayed when we select the Incident "Active records" or "All Records".  

Syntax Error or Access Rule Violation detected by database (Unknown column 'incident3.number' in 'field list')

1 ACCEPTED SOLUTION

etchua627
Giga Contributor

Hi Andrew,

 

Thanks for the quick response.

Yes, this fixed the issue.  I found the Default view had the wrong columns and removed them.

This fixed the issue.

 

Thanks,

ED

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3 REPLIES 3

Andrew Saxton -
Tera Expert

I've seen this caused by an invalid field on the list view. Check either your personalized list layout, or customize the list layout and see if you see incident3.number in there, if you do, remove it from the selected column.

etchua627
Giga Contributor

Hi Andrew,

 

Thanks for the quick response.

Yes, this fixed the issue.  I found the Default view had the wrong columns and removed them.

This fixed the issue.

 

Thanks,

ED

Hey ED,

 

If my answer helped, please consider marking it as correct so that others searching for the same issue can more easily find the solution.

Thanks!

- Andrew S.