Selecting active user from Group and add it to Assigned to field in incident form in ATF

[Rajeshwari H P]

Hi,

I have few ATF tests where I need to select active member from Group and then add it to Assigned to Field in the Incident, Problem and Change request before submitting the forms.  I am new to ServiceNow scripting. Looking for some help to achieve this using the server-side script. 

Thank you

Rajeshwari H P

[Tushar]

Hi @Rajeshwari H P ,

Please use below code as reference  - 

function selectActiveMemberAndAddToAssignedTo(group_id, assigned_to_field) {
  // Get the list of active members in the group.
  var gL = new GlideRecord('sys_user');
  gL.addQuery('group', group_id);
  gL.addQuery('active', true);
  gL.query();

  // If there are no active members in the group, return.
  if (gL.getRowCount() == 0) {
    return;
  }

  // Select the first active member in the list.
  if (gL.next()) {
    // Set the value of the Assigned to field in the target table
    var targetGR = new GlideRecord('<target_table_name>');
    targetGR.get('<target_record_sys_id>'); // Replace with the sys_id of the record you want to update
    targetGR.setValue(assigned_to_field, gL.sys_id);
    targetGR.update();
  }
}

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

[Shaqeel]

Hi @Rajeshwari H P 

I got the perfect answer of your question:

https://www.servicenow.com/community/developer-articles/atf-custom-step-configuration2-get-an-active...

Regards

Shaqeel