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10-14-2024 02:44 AM
`Hi,
What are the steps to send 'Send email notification to the User who follow the Cases in CSM '
If any one has idea, could you please let me know.
regards,
Tia
10-14-2024 02:47 AM
Hello,
You might want to take a look at this thread to resolve it - https://www.servicenow.com/community/itsm-forum/follow-button-how-to-trigger-email-notifications/td-...
