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`Hi,

What are the steps to send 'Send email notification to the User who follow the Cases in CSM '

If any one has idea, could you please let me know.

regards,

Tia

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1 REPLY 1

Hello,

You might want to take a look at this thread to resolve it - https://www.servicenow.com/community/itsm-forum/follow-button-how-to-trigger-email-notifications/td-...