Send email notification to the User who follow the Cases in CSM

Sndeveloper Adm
Tera Guru

‎10-14-2024 02:44 AM

`Hi,

What are  the steps to send 'Send email notification to the User who follow the Cases in CSM '

If any one has idea, could you please let me know.

 

regards,

Tia

 

 

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Omkar Mone
Mega Sage

‎10-14-2024 02:47 AM

Hello,

 

You might want to take a look at this thread to resolve it - https://www.servicenow.com/community/itsm-forum/follow-button-how-to-trigger-email-notifications/td-...

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