We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

send mass email from servicenow without spoke

Apaul
Tera Contributor

Anyone knows how to send mass email from servicenow to large number of employees without spoke? For example annual emails of an organizations.

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @Apaul 

Yes mate, please check the Targeted Communication module in ServiceNow for this.

 

https://youtu.be/4CLkH_hCQas

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
Presenting another video on Module - Targeted Communication LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or copying of functionality is not allowed!

Tanushree Maiti
Giga Sage

Hi @Apaul 

 

Check this two post where you will come to what needs to consider before implementing it and how to do it.

 

https://www.servicenow.com/community/developer-forum/send-mass-emails-automated/m-p/2535684

https://www.servicenow.com/community/developer-forum/sending-mass-emails-from-servicenow-instance/m-...

 

 

https://www.servicenow.com/community/developer-forum/how-to-trigger-an-event-from-a-ui-action-button...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Ankur Bawiskar
Tera Patron

@Apaul 

you can use OOTB Targeted Communication generic feature which sends emails to the recipient list you configure as per your requirement

Targeted communications

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Apaul 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader