Send Notifications based on below scenario excluding weekend while Due Date Calculation?How to do ?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
For Custom Form
For Each Record
If Due Date is tomorrow
Send Email1 on Today
Else If Due Date = Today + 3
Send Email2 on Due Date + 3
Else If Due Date = Today + 5
Send Email3 Due Date + 5 CC Manager
Exclude Weekends while Due Date Calculation
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
55m ago
Hi @VIKASM535239375 ,
I would use either scheduled flow/scheduled job
- Get due date
- create a schedule (only weekdays)
- pass due date to the schedule and check the due date difference
- check date difference (today+3, due date+3, today+5), find out all matching records and send appropriate email
let us know if you need the actual logic as well!
Hope it helps!
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026