Send reminder to login into instance
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‎11-30-2023 06:04 AM
Hi Team,
I want to send reminder email to user if he is not logged in and later remove his access.
Removal of access part i have completed. Please help me in logic for sending reminder email before removing his access.
Thank You
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‎11-30-2023 06:14 AM
Hi @Preethi26
Create a flow and use these fields to check last login:
A useful link:
Try in PDI and share feeback.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎11-30-2023 10:32 PM
Hi Atul,
Yes will use flow to achieve, but want to send 3 reminders for users not logged in for last 3 months
example: on 50th day, 75th day-- email reminders
90th day remove access.
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‎12-01-2023 03:10 AM
Hi @Preethi26
This is something more useful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎12-01-2023 03:19 AM
you can check link shared by Atul or also use Scheduled job to achieve this
Please try that and share where are you stuck
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader