Sent email with empty body in HR case

Vijay Anusuri
Tera Contributor

An email from ServiceNow was sent with empty body, though it was not empty.

We have never faced such issue earlier.
Is this something performance issue/ any other issue.
Can someone give some inputs on the issue.

Thanks  in advance.

2 REPLIES 2

Alok Gupta5
Tera Guru
Tera Guru

Hello ,

 

There might be issue from the notification. Please check the notification once.

 

Regards,
Alok Gupta

This has happened only once and this was never reported as well