Sent email with empty body in HR case

[Vijay Anusuri]

An email from ServiceNow was sent with empty body, though it was not empty.

We have never faced such issue earlier.
Is this something performance issue/ any other issue.
Can someone give some inputs on the issue.

Thanks  in advance.

[Alok Gupta5]

Hello ,

There might be issue from the notification. Please check the notification once.

Regards,
Alok Gupta

[Vijay Anusuri]

This has happened only once and this was never reported as well