server provisioning issue

tGhadage · ‎07-01-2024

Hi Guys,

I have been facing an issue where there is catalog form called server decommissioning on which there is a field called server name (reference field) from which I can't find particular server name have check the table cmdb_ci table to which the table is referenced.

can you please help!!

Thanks!!

Dr Atul G- LNG · ‎07-01-2024

Hi @tGhadage

server name (reference field) --> What table you used here?

Also try to be search in specific table only.

provide some screenshot please.

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Nilanjan1 · ‎07-01-2024

@tGhadage Please check whethere are filters applied to the Server Reference field?

Community Alums · ‎07-01-2024

Hi @tGhadage ,

Please check the reference qualifier on the reference field, it might be filtering the record.

Right click on the field, select configure dictionary to get the below view. check the conditions.

Also please check for the record manually in the referenced table, to ensure its available.

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Sanjay Kumar