Service Bridge

[Dhanush Rao K]

Hi,

    I was working on TSM module in my personal dev instance.I have installed the required plugins for Consumers and providers on my personal instance.

But while learning the course It has stated that there will be two seperate instances that is one for Consumer and the other for Provider.

So how could I achieve those two instance in my personal dev instance?

Regards,

Dhanush

[Dr Atul G- LNG]

Hi @Dhanush Rao K 

Unfortunately in PDIs Service Bridge for Consumer Plugin is not available.

You can only use it on your company's/ customer's non-prod instances by going to the Now Support Portal, request installation of the Instance Data Replication plugin with the Activate Plugin catalog item.

https://docs.servicenow.com/bundle/vancouver-service-bridge/page/product/tmt-service-bridge/concept/...

[Dhanush Rao K]

So Is it possible to communicate with provider and consumer in the same instance which I have already installed the plugins related to Consumer and provider?

[Dr Atul G- LNG]

No, 2 separate instances needed for this.

[SrdanMatijevic]

To be precise, only the legacy Service Bridge requires the Instance Data Replication plugin. 

@Dhanush Rao K since you mentioned TSM and provider/consumer sides, I think you are referring to the new Service Bridge, which is part of the TSM. The new Service Bridge requires the installation of the Provider and Consumer plugins in their respective instances. You can have both installed on the same instance as long as they are the same version but I think you cannot connect the instance to itself using Service Bridge.