Service Catalog - Order Guide - Hide "Shipping Address" "Special Instructions"

[davide_fais]

Hi All,

How can I hide field "Shipping Address" "Special Instructions" in Service Catalog Order Guide?

I've attached the screenshot for details.

Thanks

Best Regards

Davide

[shloke04 · Accepted solution]

Hi,

1) You don't need any script for this, you can simply navigate to the Module "Maintain Cart Layout" under Service Catalog Application Menu as shown below:

2) Select "Cart Preview Screen(two Step)"   as shown above in the screen shot.

3) Open the form and then Navigate to the "Components" Tab as shown below and uncheck the fields "Shipping Address and Special Instructions" and click on Update button to remove it from the Page.

Result:

When the above checkboxes was selected the fields were displayed on the form as shown below:

Now if I uncheck the fields as shown below the same gets removed from the Page also. Please refer the screen shots below:

"Shipping Address and Special Instructions" are now removed from the page.

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

[Kusuma2]

Hi Shloke,

I have a requirement that the shipping address and the Special Instructions fields should be visible on the Cartlayout form for the particular Item.

And for the items it should be hided.Is this POSSIBLE.

Regards,

Ajay.

[shloke04]

Hi Ajay,

I have not tried this before. Still as per my assumptions it will be really difficult to control the visibilty of these fields for particular catalog items.

You can try editing the UI Page "servicecatalog_checkout_one_v2" or by writing a UI Script to do the same.

Regards,

Shloke

[shristy2]

Hi,

We have 2 step checkout enabled in our instance , our client want special instruction to be visible on the first page of the form instead of last page before checkout ,.

Right now when 2 step cheout is enable the field special instruction is not seen only.

Can you suggest the way to bring it on the first page of order guide during 2 step checkout?

[Navya]

Shloke,

Can you help me on this issue?

Special Instruction and Delivery Address are not transferring data to request(sc_request) from Cart (sc_cart).

Based on the data transfer from "cart" to "request" a business rule will trigger on request table(sc_request). This is happening after the London upgrade.

Here is what happened after upgrade

We used have a custom widget on portal before London upgrade. After upgrade we have an issue with record producers because of custom widget. So we started using "SC Catalog Item Deprecated". Recently we came to know that Special Instruction and Delivery Address not transferring data to request(sc_request).

Any idea on this ?

Thanks,

Navya