Service Catalog Request Workflow

[giuseppefalcone]

Hello everyone!

I wanted to get some additional information regarding the Service Catalog Workflow that comes out-of-the-box with ServiceNow demo data.

This workflow is tied to the "Asset Approver > 1000" group, which automatically approves requests (REQ) with a price < 1000; otherwise, it requires approval from that group.

If this workflow is removed, no REQs get approved anymore, which prevents the associated RITM from being created, along with the related Flow (e.g., one created via Flow Designer).

This has been thoroughly covered by Mark Roethof here:
Removing Demo Data Removes Service Catalog Workflows

But where can I configure the association of the "Service Catalog Request" workflow?
For example, if I wanted to link a different workflow to all newly created REQs, where would I set that?

Thanks!

[Shivalika]

I don't see you saying this in posts where even after consistent follow ups my answer is not accepted. Now since you partially suggested something you want it to accepted. That's just what I did, nothing different. I highlighted that my response is the accurate one and hence asked it to be accepted. 

[Ankur Bawiskar]

@giuseppefalcone 

Glad to help.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@giuseppefalcone 

Thank you for marking my response as helpful.

I believe there were others as well who shared the correct answer. I shared the correct response as well as 1st response to your question.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.