Service Mapping Plugin Activation Not Completed on PDI

AishwaryaDhule
Kilo Contributor

Hello,

I recently requested activation of the Service Mapping plugin on my Personal Developer Instance, but it has not been activated yet.

Just wanted to report this and check if there are any additional steps or approvals required from my side.

Thank you.

1 REPLY 1

GlideFather
Tera Patron

Ahoy @AishwaryaDhule,

 

if that plugin wasn't activated yet, then go and activate it again.

 

What do you see here:

https://yourinstance.service-now.com/now/app-manager/home/plugin/id/com.snc.service-mapping/details

 

Screenshot 2026-05-06 at 21.11.05.png

If that doesn't work for whatever reason, then go to the link below and scroll down and search "service mapping" in the search bar: https://developer.servicenow.com/dev.do#!/manage-instance 

GlideFather_0-1778098422082.png

 

there is an option to Activate with or without demo data, click and that is it:

GlideFather_1-1778098432811.png

 

Let me know if you managed to install it

 

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Answers generated by GlideFather. Check for accuracy.