Service operation workspace configuration for problem

AkshayG95777344
Tera Contributor

I want to enable service operation workspace for problem so want to know what plugin are required for this , can you please help me on this ? 

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@AkshayG95777344 

it should be available OOTB.

Is admin not able to see as well?

you are checking with which user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes i am having admin role , checking with my system admin role.  even i added  "sn_sow.sow_user" role still it is not reflecting. 

i am having admin role and not able to see.

checking with my system admin user. 

i guess problem and other section was removed  because it was not enable . not getting how can i add it again.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AkshayG95777344 

Try to repair the SOW Plugin once and check the link i shared.

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Dr. Atul G. - Learn N Grow Together
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