Hi All,
I want to move the related list of interaction or all table from vertical to horizontal.
I have gone through below community post but I'm not sure after going to sn_sow_record.SOWRouteUtil and clicked create implementation and how to proceed further.
https://www.servicenow.com/community/next-experience-blog/service-operations-workspace-showing-relat...
Thank you !!
1 ACCEPTED SOLUTION
I was able to have this output.
I believe I provided an approach for you an you can play with this further.
It's just that the same related list is coming again within each tab
var SOWInteractionRouteUtil = Class.create();
SOWInteractionRouteUtil.prototype = {
initialize: function() {},
getRecordRoutes: function(table, sysId) {
/* intentionally left blank */
},
getListsForRelatedListTab: function(relatedLists, table, tabName) {
/* intentionally left blank */
// if (!relatedLists)
// return;
// var excludeLists = ["REL:e9343b6a873303002ae97e2526cb0b00"];
// var lists = [];
// if (tabName === 'related_list') {
// lists = relatedLists.filter(function(rl) {
// return excludeLists.indexOf(rl.value) === -1;
// });
// }
// return relatedLists;
},
getRelatedListConfig: function(table, sysId) {
//Standard related lists tab configuration
//var relatedRecordTab = RELATED_RECORD_TAB;
//List of objects, each object is a separate tab
var result = [{
"label": gs.getMessage("Related Tasks"),
"id": "related_tasks",
"exclusionList": null,
"inclusionList": ["REL:e9343b6a873303002ae97e2526cb0b00"] //Related lists to show on the tab
},
{
"label": gs.getMessage("User's Interaction"),
"id": "user_interaction",
"exclusionList": null,
"inclusionList": ["REL:e32c8b0353602110ad0fddeeff7b12ef"] //Related lists to show on the tab
},
{
"label": gs.getMessage("User's Assets"),
"id": "user_assets",
"exclusionList": null,
"inclusionList": ["REL:e32c8b0353602110ad0fddeeff7b12ef"] //Related lists to show on the tab
},
{
"label": gs.getMessage("Interaction Related Records"),
"id": "interaction_related_records",
"exclusionList": null,
"inclusionList": ["interaction_related_record.interaction"] //Related lists to show on the tab
}
];
// result.push(relatedRecordTab);
return result;
},
handles: function(table, sysId) {
return table === "interaction";
},
type: 'SOWInteractionRouteUtil'
};
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