Service Portal Configuration
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02-24-2025 09:44 PM
Hi team, I need assistance with configuring the SP. I'm trying to place these two icons in one box to visually differentiate them from the third icon. The first two icons are related, which is why they need to be grouped together in a box.
I’m having trouble figuring out how to put them in a box. Could you please help me? Thanks!
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02-25-2025 12:39 AM
Hi @tinndizz ,
You just need to drag the Knowledge Base Widget below the Request Something Widget and they should come one below the other.
If my answer has helped you in any way please mark it as correct or helpful.
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02-25-2025 05:45 AM
Hello, what I am trying to achieve is that they are still the same place as what is shown on the picture and I just need to put a them in box (a visible one)

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02-25-2025 05:58 AM
If you click on the containing square and then click the pencil icon at the top of the page, it will open up this dialog, and you can add a CSS class to the containing square. If you did that to the one behind "Request Something" and "Knowledge Base", you could shade the background color and create a "box" of sorts.
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02-25-2025 06:53 AM
My apologies, but what exactly should I put on the CSS class so I can make a "box"?