Service Portal Issue with Reference field type

Michael BUrnham
Tera Contributor

New user to service portal. We have record producers used in Content Sites that render a magnifying glass on reference fields for a popup search box. Same rp in the new portal does not render that same only shows a single column searchable drop down list. Can we not get the popup box back? Customers demand to be able to search by mfr, model etc

1 REPLY 1

GlideFather
Tera Patron

Hi @Michael BUrnham 

can you please share screenshots of each?

It looks like a reference variable has been transformed to choice list but to be sure,,

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