Service portal page redirecting

[yaswanth]

Hi All,

I have requirement whenever we submit a catalog item in our customized portal, it redirecting to the request page(REQ) after that it will open the RITM page, but now i have to redirect to the RITM page directly when a user request a catalog item

[Paul Curwen]

Here is the best solution solution that does not require cloning of widgets and customisation etc: https://www.servicenow.com/community/itsm-articles/redirect-to-requested-item-ritm/ta-p/2300997

This is the Share Link for the Update Set required:

https://developer.servicenow.com/connect.do#!/share/contents/6143266_redirect_to_ritm?v=1.0&t=PRODUC...