Service Portal recently viewed leading to about:blank page

TridentBrahma · 18m ago

Upon searching in User Portal, Recently viewed links to Catalog items lead to an About blank page instead of said catalog item.

AlwinJebakY · 12m ago

I have a few questions:

1. Does the user have access to the catalog item?

2. When the catalog item is opened from the search results, does it open correctly or redirect to a broken/blank page?

TridentBrahma · 6m ago

User do have the access and it is the problem with multiple users.