Service Portal: Run view rules on Form Widget

SanjivMeher
Kilo Patron
Kilo Patron

Hi Xperts,

I am working on a Form with various state. For each state I have a different view. So every time I change the state, the corresponding view should apply.

How can I make the view rule work on Service Portal Form Widget?


Please mark this response as correct or helpful if it assisted you with your question.
1 ACCEPTED SOLUTION

Yes. It actually works OOB using the form widget. I just need to set the first view while opening the form. So I pass the view name to the form widget. Otherwise it will go to the Default view. All other view rules work as expected.



Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

10 REPLIES 10

SanjivMeher
Kilo Patron
Kilo Patron

Anyone?



Please mark this response as correct or helpful if it assisted you with your question.

avinash kumar
Tera Expert

Hi Sanjiv,



Did you find any solutions.



Regards,


Avinash


Yes. It actually works OOB using the form widget. I just need to set the first view while opening the form. So I pass the view name to the form widget. Otherwise it will go to the Default view. All other view rules work as expected.



Please mark this response as correct or helpful if it assisted you with your question.

sg28
Tera Contributor

Can you please tell me, where did you exactly pass the view name. facing the same issue.