Service Portal: Run view rules on Form Widget

SanjivMeher · ‎10-19-2017

Hi Xperts,

I am working on a Form with various state. For each state I have a different view. So every time I change the state, the corresponding view should apply.

How can I make the view rule work on Service Portal Form Widget?

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SanjivMeher · ‎11-26-2017

Yes. It actually works OOB using the form widget. I just need to set the first view while opening the form. So I pass the view name to the form widget. Otherwise it will go to the Default view. All other view rules work as expected.

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Kenisha · ‎10-14-2020

Hey!

I have tried several times to use the URL field with the correct format outline in the service doc for Form Widget, but it is still appearing as no record found within the service portal via the widget. I inspected the console and it says, HTTP error: status code 404, net:: ERR_UNKNOWN_URL_SCHEME

I attached the screenshot for this as well. Please let know me.