Service Portal Search results are not showing

[Reddymahesh]

Search is not showing any results on the portal side. I have tried regenerating text index for sc_cat_item and sc_req_item tables but it didn't worked.

[Dr Atul G- LNG]

Hi @Reddymahesh 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0681155#:~:text=If%20the%20ar....

[Reddymahesh]

Here are the search sources configuration on our instance. I have tried checking this but this doesn't help as we are configuring this from scratch and I don't user preferences or before business rules were affecting this behaviour

[Dr Atul G- LNG]

Hi @Reddymahesh 

I think it's better log a Now Support as configuration looks good,