Service Portal Status Page load speed.

[Lucy10]

Hi,

I haven't had much experience on the portal and I need some advice and guidance on improving the load up speed on the status page on the service portal.

Slow down is due to amount records is retrieving on service status widget.

Is there a way to show a certain amount of records and have like a Next button? Or if anyone has any better suggestion would be much appreciated.

Many Thanks,

Lucy

[akshaymakkar]

Hi Lucy ,

Were you able to find solution to this? I am also facing the same problem.

Thanks

Akshay

[amaury]

Hello Lucy,

Correct me if I am wrong, it is all about performance in the Service Portal ?

Please use this KB to detect slow queries and then fix them.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0686002&linkId=52970663

I really hope it helps !

Cheers

[Chandra Prakash]

Hi Lucy,

Please refer this thread for pagination

https://community.servicenow.com/community?id=community_question&sys_id=530193e9dbdcdbc01dcaf3231f9619af

https://github.com/michaelbromley/angularUtils/tree/master/src/directives/pagination

Mark Correct or helpful if it is so.

Regards,

Chandra Prakash