Service Portal Submit, reuse form inputs, then make small changes and submit again

[Brian Whyte]

I'm looking for a simple way for someone to fill out and submit a Service Portal Request, then return to the same form again with their form inputs still populated, change something small and then submit again. 

Currently, when hitting back after submission of a Service Portal Request, all the fields are blanked out.

I'm wondering if the Submit button on the Service Portal Request for a given request type can be set to act like a "Submit and Stay" so that the form submits and creates the request, but it just returns the form again with the inputs populated, so something can change something small and submit again.

[Dr Atul G- LNG]

Hi @Brian Whyte 

Practically it is not a good case, once a request submitted it should changed. And if you still need it#

- Create a New UI Action

- Need to ask user the record which want to edit

- Run Server side scripts

- Update the variables.

Impacts

- SLA may be trigger ( if you have)

- Flow need to trigger again , previous need to cancel

- Approval need to cancel and much more.