Service Portal

michelle kirk
Kilo Guru

Hi


Where can I find a screen shot or somewhere that shows me what the OOB service portal looks like.

 

What do the widgets look like when a user clicks on say Request a Service  - what does that layout look like

 

All I can find is documentation but no pictures 

 

Can someone point me in the right direction please 

3 ACCEPTED SOLUTIONS

michelle kirk
Kilo Guru

service now do not make things easy to find what things look like.

 

No worries, I will leave it 

View solution in original post

Hi @michelle kirk 

 

Now create will be helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

I dont want to go on a course, I just want to watch video or find something that shows what the OOB looks like.

 

I will close this down 

 

thankyou anyway 

View solution in original post

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @michelle kirk 

 

The best is Now Create, login to Now Create and under assets search for Service Portal and you will get details you can get your PDI and then devxxxxx.service-now.com/sp or /esc will take you to the portal.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Viraj Hudlikar
Giga Sage

Hello @michelle kirk 

 

You can get a new PDI and explore more as per documentation you have.

or enroll for this ondemand course provided by ServiceNow URL - Service Portal Fundamentals On Demand (Vancouver) - Now Learning

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

 

michelle kirk
Kilo Guru

Hi,

 

Thank you for your response, but how do you log into Now Create, we only have a UAT environment

 

I am not a developer I am just someone that is looking to see what the the OOB function looks like for a user after they have clicked on an initial widget.

 

But it doesnt appear that simple to see 

Hi @michelle kirk 

learning.servicenow.com/NowCreate

 

Login with your official email id.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************