Service request integration

[dhirajw27]

Hi Everyone,

I have a project requirement that i want to implement:

My customer already has a servicenow instance running. And now they are migrating to my company's production instance.

I have a requirement of integrating these 2 servicenow instances for service request:

instance 1                   instance 2

req         -->                         req

ritm   -->                         ritm

task   -->                         task

I have done the same for incident module-created inbound/outbound and it involved staging table.

I am not sure about service request because even if ritm updates, its corresponding req and task should get updated.

do i need 3 different staging tables in this case or only 1 table ?

Any help on this please.

Thanks in advance.

[dhirajw27]

All 3

[anurag92]

Can you check if there are 2 instance of insert() operations?

Also, please give me the Transform script that you are using.

[prachishah17]

Hi ,

Integration between Servicenow instances is possible with SyncSnow.

SyncSnow is data integration platform which seamlessly connect/integrate servicenow instances.                                              

For more information please visit www.syncsnow.com                  

thanks                                                              

prachi

[Aayushi1]

Hi All,

AmsOne provide best Solutions for your integrations and data replication needs. Integrate ServiceNow instance with ServiceNow instance or technology in Real Time/batch mode, Bi-Directional/Uni Directional.

For more information   please visit www.amsoneintegrations.com

Email     hello@amsoneintegrations.com        

Thanks 

Aayushi